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Junior Customer Support Lead
Wolt Azerbaijan is growing rapidly and we are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
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About the Role
We're currently looking for a Jr. Customer Support Lead to join our team in Azerbaijan! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As a Junior Lead you will be not only helping to provide the best customer support for Wolt in Azerbaijan, but also make sure that our Support team is working in the best possible way during their shift! You will inspire a high quality standard of service that we provide to our customers and partners.
If you are creative, like moving fast and thrive when you need to figure out what to do rather than wait to be told what to do, then do apply today.
What You'll Be Doing
- Handling Customer, Restaurant and Courier Partner Support.
- You can formulate yourself very well, both verbally as well as in written form. That holds for Azerbaijani, Russian, and English.
So if you are excited about working in a high-growth environment, taking ownership, and being part of an extremely high-performing team – we’d love to hear from you!
Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.
We’re currently active in 22 countries and more than 80 cities, servicing over 5 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised €258M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020, we were recognized as the fastest growing tech company in Europe by the Financial Times.
https://jobs.lever.co/wolt/0ad54670-6928-4b37-8cdd-b46949d39f5a”>APPLY FOR THIS JOB
Açar sözlər:#wolt #support #customer #lead #junior
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