İş barədə məlumat:
Assistant Spa Manager
- To oversee and take responsibility for the therapy or guest services team and ensure they deliver optimum service to guest.
- To ensure they follow all treatment & spa standards.
- Construct Department Training Plan and career development.
- Develop strong product quality measures within Department.
- To maximize profit through driving revenues and controlling costs within the business.
- To assist in achieving budget through planned initiatives and controlling.
- To direct the spa team to achieve success where everyone contributes.
- Be responsible for a consistent great experience that exceeds expectations and meets required standards.
- Ensure new spa experience development to maintain innovation and originality.
- To track and monitor the results of the department & individual staffs KPI on daily, weekly & monthly basic.
- Develop and maintain appropriate relationship with the spa guest to create a personalized and attentive service
- Advice guests in a professional and knowledgeable manner regarding treatments and products offered are Wellness Spa and Health Club.
- Ensure at the treatment rooms & facilities are full set up before beginning of a treatment according to the spa standards
E-mail: a**********[email protected]***.az